Agenda

Wednesday, October 2, 2019

9:30-11:30 am          Ribbon Communications User Group Meeting

11:30 - 12:30 pm      Lunch

12:30-2:30 pm          Metaswitch User Group 

2:45 - 4:45                Ethica Partners User Group Meeting  (Click for the agenda)

5:30 pm                    Welcome Reception - in the Exhibit Hall

6:30 pm                    Dinner on your own

Thursday, October 3, 2019

7:00-8:30 - Breakfast in Hotel Restaurant (Hotel will issues Meal Tickets for Breakfast, with Room stay)


Schedule

Workshops

8:30 -9:15 - LEO & 5G: A New Frontier in Competition? - Nathan Weber, PE, Vantage Point Solutions

Thousands of low-earth-orbiting satellites are launching in the next few years, at the same time 5G is becoming a reality. Don’t be caught unprepared as these technologies mature: Nathan Weber will discuss the facts and feasibility of these advancements, along with potential opportunities and the impact they may have on your network, operation, and customer expectations. Nathan, a professional engineer with deep understanding of policy and operational implications, will answer: Are these new technologies a threat, an opportunity, or just plain hype?

8:30 -9:15 - Going to the Cloud - Steve Head, Head Networks and Nick Molik, INOC

Presentation of the Pro's and Con's of moving your Voice Switching Platform to a Cloud based provider or a shared and segregated switch. The challenges with meeting NECA requirements and general networking design. How do you maintain your legacy access equipment (AFC, Nortel Access Node and Remotes, & etc) There are lots of options today to either to continue to upgrade your hardware and software or to change the paradigm for the next generation of switching. Items to be discussed: 1. How we got to where we are? 2. What are all of the services needed? 3. What are the options for moving to the Cloud? 4. Support Challenges 5. Cost Analysis 6. What are the Data Network Requirements? This will be an interactive discussion.

Workshops

9:30 - 10:15 - 2019 Video and Internet Report on Rural America, Scott Meyer, Innovative Systems

This presentation will include four years of benchmark data that identifies key demographic and social tendencies of your rural video and internet customers. A free copy of the report will be made available to service provider attendees. Attendees will also see video channel stats data from sixty thousand set top boxes located in over fifty rural markets from Alaska to New York state. The 150 most watched television channels in rural America will be revealed.

9:30 - 10:15 - Understanding Your Network Traffic - Douglas Mauro, TruePath Technologies, Inc.

We'll go into network probes, netflow and DDos hardware/software mitigation. Explore success stories of other TELCOs that have gotten a *look* into what traffic is flowing and shutting down malicious traffic.

10:30 - 1:15 - Showcase Open

12:15 - Lunch in Exhibit Area

Workshops

1:30 - 2:15 - Preventing robocalls and STIR / SHAKEN - Joe Weeden, Metaswitch

Unwanted robocalls are the number one consumer complaint about telecommunications today. Caller ID spoofing is a significant contributor to the rise of unwanted calls in our network. STIR / SHAKEN is a new technology designed to prevent Caller ID spoofing and is an important weapon in the fight against unwanted robocalls. This session will provide an overview of regulatory and standards activity in this area, and show how you can use the combination of analytics and STIR/SHAKEN to significantly reduce the number of unwanted calls impacting your subscribers.                                                                  

1:30 - 2:15 - Challenges in Next-Gen PON Deployment - Rich Meiklejohn, Rep Com International

Passive optical networks (PONs) are increasingly viewed as a crucial element of current and future broadband access networks. The massive deployment of PONs is driven by growing bandwidth demand, primarily fueled by high-speed internet traffic. This evolution is driving a need for higher bandwidth in the downstream. Adding to that, growing services such as online gaming, file sharing, and cloud computing will generate more symmetrical traffic. It’s apparent that in the long-term, optical access will have to evolve towards symmetrical traffic transport.For next-generation networks (NG-PON), service providers expect improved bandwidth and service support capabilities over their existing PONs. While NG-PON2 networks are considered the most promising approach, service providers do have to deal with evolving standards.

Workshops

2:30-3:15 - Changing Dynamics of the Smart Home - Scott Stinson, Calix

 The changing dynamics of the smart home create opportunities for service providers, who possess distinct advantages in offering solutions to consumers. Service provider ambitions in the smart home space are not new, but traditionally they have been challenging, with many past efforts abandoned or producing costly and disappointing results. Providers today are rightly cautious when considering the smart home space; however, multiple factors have aligned to make now the optimal time for service providers to enter this service area.

2:30-3:15 -  Fight Churn & Grow Revenue: How regional telcos can leverage brand loyalty for profits - Miguel Garcia, atmail

Today’s savvy consumers know that if they do not like something or someone at a company, they can literally swipe left and leave. This makes customer churn a genuine challenge in the telco industry, because deregulation has led to a surge in the number of competitors to which to defect. The same customers that telcos worked so hard to acquire, are now regularly walking out the door – and taking millions of potential company profits with them. But there is some good news on the horizon. With The Radicati Group predicting in March 2018 that more than 333 billion emails will be sent per day by year-end 2022, modern and innovative email hosting represents a huge and expanding opportunity to astute regional telcos. Most telcos have long been offering email hosting as part of their portfolio of services, but it has typically been misunderstood (by telcos that have seen it as a liability rather than an asset), not monetized, and/or poorly executed (by in-house tech teams who are not email experts). Given that new figures show that email hosting has the power to boost brand recognition, increase customer engagement, reduce churn, cut costs, and 3x increase brand revenue, it’s time to revisit the benefits of email hosting, plus examine the five main ways to monetise your customer email service.

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